Shipping policy
Shipping Methods & Carriers
We ship all orders via express air freight through professional drone/logistics carriers. This ensures your aircraft model reaches you quickly and safely.
Shipping Destinations
We ship worldwide. However, please note that certain remote areas may not be serviceable. If your location is not serviceable, we will contact you promptly to arrange an alternative.
Processing Time
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Orders are processed and built within 3-7 business days after payment confirmation.
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You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| United States | 5-8 business days |
| Europe | 5-8 business days |
| Other Regions | 7-15 business days |
Please note: These are estimated delivery times and may vary due to customs clearance, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the weight of your order.
Customs, Duties & Taxes
Important information regarding customs and import duties:
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United States & Europe: All applicable customs duties, VAT, and import taxes are included in the product price. You will not be required to pay any additional fees upon delivery.
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Other Regions: Customs duties, taxes, and import fees are not included in the product price. These charges, if applicable, are the buyer's responsibility and may be collected at the time of delivery.
We recommend that you check with your local customs office for information on potential import duties before placing your order. We are not responsible for delays caused by customs clearance processes.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can track your package through the carrier's website. If you have any issues with tracking, please contact us at [HKLydiaOnline@gmail.com / WhatsApp: +86 15679780668] .